Thankful Email Sample:
Dear Valuable Guest,
Greetings from all of the team members at XXXXX Jakarta XXXXXXXXX XXXXX
I hope this email finds you well and you have a safe and pleasant journey to your next destination.
It is always a great pleasure having you with us as a valuable guest. I would like to extend my sincere appreciation for selecting XXXXl Jakarta XXXXX as your preferred home away from home and hope your recent stay with us has met your expectations.
You will receive our “Guest experience survey” through your email soon after your departure.
Should your recent stay been up to your expectations; you could share your satisfactory experience by scoring us 9 or 10 for the hotel recommendation which is to promote our service quality. For your information, giving a score of 7 below or even 8 only will be considered as a negative score.
I can assure you that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, should your experience did not meet your expectations, kindly accept our apology.
Please do contact us for any assistance including arrangements for your future stays with us. We look forward to seeing you again in the nearest future.